Support Worker - Coventry

This new role is to meet the growing need that we see amongst our service users, to create more margin and flexibility to respond to urgent situations.

As Support Worker, you will support the Project Manager, with an emphasis on drop-in visits during the day, as well as some administrative support and any other work as necessary. You will be responsible for maintaining Embrace's ethos and values, and supporting volunteers to do likewise. You will provide direct, practical and spiritual support to vulnerable women through the week. 

Job Description

  1. Supporting the Project Manager with contacting service users and providing practical and spiritual support. This will include home visits, meeting for coffee, and supporting with appointments. It will also include making and responding to texts and phone calls. 

  2. Helping support volunteers with any enquiries, processing applications, etc.

  3. Helping to plan for and organise outreach sessions (purchasing supplies and stocking the car, etc.)

  4. Lead an evening outreach session (8 - 10pm) at least twice a month

  5. Helping with grant applications, bids and fundraising events, promoting the Embrace vision and work.

  6. Developing good working relationships with partner organisations and maintaining a professional and constructive approach when interacting with other stake holders, alongside the project manager. 

  7. Represent Embrace, its vision and values to external partners, public and churches, building relationships with churches in the area

  8. Engage in Embrace communications with supporters and volunteers, including communication with partner organisations and churches. 

  9. Contribute to Embrace social media accounts and ensure a positive representation of Embrace is upheld.

  10. Have a high commitment to safeguarding staff, volunteers and women. Attend annual safeguarding training, and be familiar with and uphold Embrace safeguarding policies.

  11. Support the project manager in coordinating the day to day running of the service, including

    1. Embrace’s reporting and activity logs, ensuring records, policies and procedures are up to date

    2. Any administrative tasks

    3. Helping to maintain stocks of consumables, ordering/ buying supplies as necessary.

    4. Complying with health and safety responsibilities as outlined in the Embrace Health and Safety policy. 

  12. Participate in times of prayer and spiritual input with co‐workers  and service users.

  13. Any other tasks that may be reasonably expected and requested.